Low-Income Home Energy Assistance Program (LIHEAP)

LIHEAP is a federally funded program that provides eligible low-income households with utility assistance.

  • Emergency Crisis Intervention (ECI) assists households in crisis (utility termination is current or impending) by covering up to $650 of an outstanding utility payment. Applications are accepted on a month-by-month basis, but approvals are limited and space fills quickly. Payments are made directly to your utility company within 90 days of approval.
  • Energy Credit (EC) assists households not in crisis needing assistance with utility costs. EC applications are accepted every June and payments are made directly to your utility company in December.


Energy Credit (EC)

The deadline for the EC Application (above) is 4 PM Wednesday, June 30. Applications postmarked after that time will not be considered.

Additional required documents (checklist included in application) must be sent as a single .PDF attachment (no .JPG). LIHEAP cannot accept original documents (e.g. paystub); scanned copies only.

Mail47 Rainbow Drive
Hilo, HI 96720
Drop offHCEOC at 47 Rainbow Drive
LIHEAP Office, Building 1 (upper right lot)


Gail Shioshita, LIHEAP Manager
808-961-2681 x 107